Last Touch

What is Last Touch?
Last-touch attribution is an Attribution Model where 100% of a Conversion is credited to the final interaction before the conversion event. In other words, whichever channel/campaign/session touched the user last gets all the credit. It’s simple, deterministic, and popular across tools from GA4 to privacy-first platforms like Plausible, Matomo, and Simple Analytics.

How does Last Touch attribution work?

  1. Track all touchpoints with consistent UTM tagging.
  2. Group visits into a Session.
  3. Identify the interaction immediately preceding the conversion.
  4. Assign 100% credit to that last touch (e.g., Email click, Paid Search, Direct, Referral).

Example
Suppose 170 purchases happened this week. Using last-touch logic, your channel report might look like:

Channel (last touch)Conversions
Paid Search80
Email50
Direct40

Channel-level last-touch conversion rate can be computed as:
Last-touch Conversion Rate = Conversions attributed to channel ÷ Sessions from that channel (see Conversion Rate).

Why teams use it

  • Dead-simple model for fast decisioning and QA.
  • Aligns with short funnels and promotional bursts.
  • Highlights end-of-funnel demand capture (e.g., branded search, cart-recovery email).

Limitations to watch

  • Undervalues upper-funnel work (display, content, community).
  • Biased toward channels that close sessions (retargeting, coupons, “open in app”).
  • Sensitive to cookie loss and cross-device gaps; “Direct” often inflates.
  • Can mislead for long or multi-stakeholder journeys.

When to use it

  • As a baseline alongside Attribution comparisons.
  • For tactical budget shifts in clearly bottom-funnel campaigns.
  • To sanity-check more complex models (e.g., data-driven or rules-based).

Implementation tips

  • Standardize Campaign names and UTMs; avoid collisions.
  • Define primary conversions vs. micro-goals before reporting.
  • Audit session stitching and self-referrals; ensure the “last touch” is truly last.
  • Compare with First Touch to see creation vs. capture of demand.